Inside walls and ceilings
Stains, peeling paint or a musty smell near a bathroom or kitchen can mean a supply or drain pipe leaking out of sight. The stain shows where the water ended up, not where it started.
Leak Detection and Slab Leak Repair in Cleveland
You may notice a Cleveland Water bill well above normal, a stain spreading across the ceiling below the bathroom, a basement wall that stays damp or a soggy patch in the tree lawn. A call to us gets you a plumber who traces the leak and repairs it.
Leak help covers Cleveland homes inside the walls, under the floor and out in the yard.
Where hidden leaks turn up
Under a basement floor
Water escaping from a line beneath a concrete slab soaks into the ground below. A damp floor or a musty basement may be the sign.
In the tree lawn and yard
The water service line runs underground from the curb stop to the house. A leak there can show as a wet or sunken patch, or only as a rising bill.
An outside spigot after a freeze
Cleveland Water warns that a single hard overnight freeze can burst a spigot or the pipe connected to it, and the leak may only show when the hose is turned on in spring.
Your part of the water service line
Cleveland Water treats the curb stop, which is generally in the tree lawn, as the divide between city and customer responsibility. The utility repairs the line between the water main in the street and the curb stop.
The customer-owned line runs from the curb stop into your basement or crawl space. A leak on that stretch is yours to repair, and the plumber you hire can fix or replace it.
The leak letter and a bill adjustment
Cleveland Water sends residential customers a letter about a possible leak when a meter registers seven days of continuous use. A letter like that is a good moment to have the house and service line checked.
For an undetected underground leak that has been repaired, the utility offers up to 50% off the excess use for one billing cycle once a Plumbing Repair Statement is sent in. The repair comes first, then the request.
Old or lead service pipe is better replaced than patched, and the repiping page explains how. A leak flooding the floor right now is an emergency call instead, and the home page covers the rest.
Call for a free plumbing estimate
Call us to discuss your current issue and how we can assist you. The call is free and you get a free, personalized estimate with no obligation. We're here to help.
Call (855) 321-3426